What are subscription boxes and how does it work
When you subscribe to our Tea & Knitting Box, you will get a box with a ball of wool, 2 different teas and if you like, some biscuits or some chocolate. Especially in the winter and Christmas season you might find a bit of home baking from yours truly or some nice continental stuff
For our Tea & Book we have three different options for you to choose from. Please click >HERE< for more information.
The Coffee & Knitting Box is quite similar to the Tea & Knitting Box. You can pick your coffee, get the wool and some munchies if you like.
We will always send out the boxes at the beginning of a month. That means, your payment will also be taken out at the beginning of the month.
There might always be a bit of a delay, as we are still only a small business and not a massive enterprise. Our aim is to get the subscription boxes out within the first two weeks.
Yes, you can. You have time to make changes like e.g. picking a different tea or changing the frequency until the 15th of every month. That gives us time to change everything over
That should be possible in the nearer future, as soon as I have added other items for subcription.
If you wish to add a different tea on a regular base, you should find a box where it says “add to existing subscription” or something similar. If you tick that box, you should be able to add other items.
Prices start at £14.50 per month. You can look up the prices in the dropdown menu for the teas. Some teas are more expensive than others. This price includes the price for the wool, but not the postage..
If you have a problem regarding the subscription box, please get in touch via our contact form and I shall get back to you as soon as I can.
You will receive two pouches with 30g each, that will be enough for 30 cups of tea.
YES! You now can. Here is how it works
Adding the subscription
- Add a subscription product to the cart.
- Go to the Cart page.
- Click the checkbox This is a gift.
- Type in the recipient’s email address.
- Click Update Cart.
- Once the checkout form is complete, click Place Order
If the recipient does not have an account with us, when he or she is gifted the subscription, an account will be created for them. This is so they can manage their subscription.
Account login details, as well as information about where they can manage their new subscription, is sent to the recipient via email.
The first time the new recipient logs into their account, they will be prompted to enter their shipping address and change their password.
The recipient is able to view and manage the subscription they received via the My Account > View Subscription page.
Importantly, when visiting the View Subscription page, the recipient will not see any product prices or billing information.
The View Subscription page for a purchaser, and non-gifted subscription, displays all the orders related to that subscription, with details on the amount of those orders.
In order to provide a level of privacy between purchaser and recipient and to make sure recipients cannot see prices for the products purchased for them, recipients cannot visit the subscription’s related orders pages. The parent order will also be hidden, as that order could contain information about other products purchased in the original order not related to the recipient.
Once an order with a subscription gift is placed, customers are given an overview of their order. Here the purchaser can see which products in their order have been purchased and for whom.